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Tech Support Made Simple

At PeaceMind Tech, I believe technology should make life easier—not feel complicated, intimidating, or out of reach. I provide affordable, accessible, and personal tech support with clear explanations and a one-on-one approach.

Whether you need help in the comfort of your home or remotely through an online session, my goal is simple: to make technology easier to understand and give you the confidence to use it comfortably.

How I can Help

📱 Devices & Setup

Help with smartphones, tablets, computers, laptops, printers, scanners, and other everyday devices—including setup, configuration, connections, and learning how to use them.

💻 Software & Apps

Installation, troubleshooting, updates, settings, and learning how to use programs and apps on your devices.

📧 Email, Accounts & Online Services

Help with email, account setup, video calls, websites, apps, and everyday digital tasks.

🔧 Everyday Tech Troubleshooting

Help diagnosing and resolving everyday technology problems, connecting devices and accessories, and answering those “How do I do this?” questions.

Not sure what you need? That's okay. If you're having a technology problem and aren't sure where to start, I can help identify the issue and determine the best way to assist you.

Simple, Transparent Pricing

🏠 In-Home Support

$50/hour

1-hour minimum, then billed in 15-minute increments ($12.50).

💻 Remote Support

Starting at $10

$10 for the first 15 minutes, then billed in 15-minute increments ($10).

*Every client gets a free 15-minute triage call so I can better understand and recommend the best type of support for you.*

No Fix, No Fee

I believe you shouldn't have to pay for a problem I wasn't able to help resolve. If I'm unable to resolve your issue or provide a useful solution, you won't be charged for the service.

This guarantee applies when no meaningful progress or useful solution can be provided during the service.

Meet Your Neighbor, Jairo

With over six years of dedicated technical support experience, I’ve built my career around helping people feel more comfortable with technology. I currently provide technical and accessibility support to individuals with disabilities at a major tech company, where patience, understanding, and clear communication are just as important as technical knowledge.

But for me, helping with technology is about more than fixing a device. I genuinely enjoy helping people who may feel frustrated, overwhelmed, or simply unsure where to start. My additional experience working with older adults in nursing facilities has taught me the importance of patience, empathy, and treating every person with dignity. I take the time to listen, understand what you need, and explain things at a pace that feels comfortable—without making anyone feel embarrassed for asking a question, no matter how simple it may seem.

Whether I’m troubleshooting a computer, setting up a phone, or helping someone learn a new app, my goal is always the same: to leave you feeling less frustrated, more confident, and knowing you have someone you can turn to when technology gets confusing.

That’s the kind of neighbor I want to be—and the kind of support I created PeaceMind Tech to provide.

Get In Touch

Friendly tech assistance is just a message away. Reach out with any questions or device troubles—I'm here to help.